You can contact me at firstname.lastname@example.org
Here is a PDF version of my résumé.
Dedicated IT professional with broad experience and skills to support your company.
BBDO Minneapolis - Minneapolis, MN
August 2014–April 2016
I handled all the tech support and more for this advertising agency, winning an award for my efforts helping the company. Upon starting at BBDO, I streamlined processes and systems to make life easier for everyone.
Southdale Apple Store - Edina, MN
August 2012–August 2014
My Genius team won Apple's Ovation award two quarters in a row, demonstrating our excellence in customer satisfaction and repair efficiency. As a Genius, I handled Mac and iOS tech support, troubleshooting, and training, as well as honed my sales and customer support skills.
Apple Inc. - Cupertino, CA
August 2013–November 2013
Only a few Apple employees are chosen for this special program, and I was selected to spend time in Cupertino and learn what it takes to secure web applications. I manually tested apps and used tools like OWASP ZAP, sending UX, workflow, and security feedback to the development teams.
IPR Pro Audio Outlet - Minneapolis, MN
March 2011–June 2012
In addition to finding the right equipment to sell to students and faculty members, I managed inventory, ordered products, and even expanded the services offered in the store to include IT troubleshooting and help.
IPR Audio Lab - Minneapolis, MN
October 2010–March 2011
I assisted and advised students and faculty in audio gear and software use in the school's audio lab. I also kept studio equipment in working order.
Hospice Media - Saint Paul, MN
April 2010–September 2011
For my record label, I managed artists and music production, booked shows, created merchandise, and even designed and built the company web page and handled advertising and promotion, a first-rate learning experience in management and digital product creation.
Sticky Construction, Inc. - Thompson, ND
May 2002–September 2010
After learning the trade firsthand, I trained an managed construction crews on all types of jobs that required skilled labor.
Institute of Production and Recording (2008–2010)
University of North Dakota (2005–2008)
Grand Forks, ND
Rock Star Supply Company (2009–2010)
I tutored high school students in math, history, and English for this non-profit organization that emphasizes cross-curriculum creativity in supporting students.
I volunteered with youth outreach, managing the day-to-day activities of the center and helping to plan and manage concerts and special events.
Guatemala Mission Trip (April 2007)
Partnering with a medical organization working in a small Guatemalan village, I was in charge of testing the eyesight of the people in the community and distributing eyglasses.